FAQ:
Q1:Where have you exported your equipment?
A:We’ve already exported to more than 30 countries in Asia, Europe, Middle East, Africa, South America,etc.
Q2:Can you arrange the visit to your user?
A:yes
Q3:Can you customize the machine according to our requirements?
A:yes
Q4:Is your equipment in accordance with GMP, FDA, WH0?
A:Yes, we will design and manufacture the equipment according to the requirement of GMP/FDA/WHO in your country,.
Q5:What is your payment terms?
A:Generally, TT or irrevocable L/C at sight.
Q6:How about your after-sales service?
A:We will reply you within 24 hours by email or phone
If we have local agent, we will arrange him to your site within 24 hours to assist you to solve problem
Q7:How long is your air compressor warranty?
A:One year for the whole machine and two years for screw air end, except consumable spare
parts.
Q8:How long could your air compressor be used?
A:Generally, more than 10 years.
Q9: Do you provide samples ? is it free or extra ?
A: Yes, we could offer the sample for free charge but do not pay the cost of freight.
Q10: Can you guarantee your quality?
A: Of course. We are the manufacture factory. More importantly, we put a high value on our reputation. Best quality is our principle all the time. You can be assured on our production completely.